1. Introduction

GreenBloomSpace ("us," "our," or "we") is dedicated to preserving your privacy. This document outlines our Privacy Policy and clarifies how we gather, utilize, reveal, and protect your information when you access our website greenbloomspace.sbs or use our yacht rental services.

When you use our services, you are agreeing to the information handling practices described in this document. This policy aligns with relevant privacy regulations including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other significant Canadian privacy laws.

2. Information We Collect

2.1 Personal Information

We gather personally identifiable details that you provide to us willingly during:

  • Reserving a yacht rental
  • Getting in touch with us via our website or phone
  • Opting in to our newsletter circulation
  • Completing online forms on our website
  • Taking part in surveys or promotional events

Such information may encompass:

  • Your name and contact details such as email, phone number, and address
  • Transaction details (handled securely by third-party services)
  • Rental preferences and specifications
  • Details of an emergency contact
  • Food specifications or health-related data (if disclosed)

2.2 Automatically Collected Information

Automatically, we collect certain types of information about your equipment and browsing behaviors when you visit our site:

  • IP address and geographic data
  • Type and version of the web browser
  • Visited pages and duration of stay on our site
  • Websites that referred you to ours
  • Specifics about your device like type and screen size

2.3 Cookies and Tracking Technologies

To improve your browsing experience on our site, we utilize cookies and comparable tracking systems for various purposes:

  • Retaining your settings and choices
  • Assessing our website's performance and usage
  • Presenting personalized content
  • Enhancing the services we provide

You have control over cookie preferences in your web browser settings or our cookie consent platform.

3. How We Utilize Your Information

We utilize the data we collect for these key uses:

  • Service Provision: To fulfill yacht rental services, finalize reservations, and communicate with you about your booking
  • Client Assistance: To address your concerns and offer support
  • Transaction Processing: To execute financial transactions and handle invoices
  • Safety and Security: To safeguard the integrity of our operations and prevent deceptive practices
  • Promotional Efforts: To send you marketing materials and updates, contingent on your consent
  • Site Enhancement: To evaluate traffic patterns and refine our website's functionality
  • Compliance with the Law: To adhere to legal and regulatory mandates

4. Disclosure and Sharing of Information

We never sell, trade, or lease your personal details to outside parties. However, we may share your data as follows:

4.1 Service Partners

Information can be shared with reliable third-party service providers aiding us in areas such as transaction processing, site hosting and maintenance, email marketing, performance analytics, and client service help.

4.2 Legal Obligations

Your information may be disclosed if mandated by law or to respond to legal processes, judicial orders, pressing circumstances, or inquiries into potential dishonest or unlawful activities.

4.3 Corporate Transactions

Your data could become part of business assets transferred in connection with a merger, acquisition, or asset sale.

5. Data Security

To guard your personal details against unauthorized access, alteration, sharing, or destruction, we employ suitable safety measures which consist of encryption, secure servers; access management, periodic evaluations, and training for our staff.

Nonetheless, the security of information transmitted over the internet or stored electronically cannot be ensured to be infallible. Absolute protection of your data is not something we can guarantee.

6. Retention of Data

Personal details are retained only as long as required for the fulfillment of the purposes it was collected for or as stipulated by law. Typical retention periods are:

  • Rental bookings: 7 years (for taxation/legal reasons)
  • Promotional communications: Until you opt-out or request deletion
  • Website analytics data: 26 months
  • Customer service interactions: 3 years after the most recent contact

7. Rights and Choices of Individuals

You have rights such as obtaining access to, amending, erasing (based on legal conditions), transferring, opting out from marketing, and controlling cookies. To exercise these rights, you should reach out to us at the information given below.

8. Third-Party Services

8.1 Analytics Services

For insights into website usage, we employ analytics services. Opting out is possible using tools provided by these services.

8.2 Social Media Platforms

Links to social media sites may be present on our website, and these platforms have their own privacy policies.

8.3 Transaction Processors

Financial transactions are facilitated by third-party processors compliant with the Payment Card Industry Data Security Standard (PCI DSS).

9. Cross-Border Data Transfers

Your data might be processed in countries other than Monaco, where we apply relevant safeguards as per the legal privacy requirements.

10. Children’s Privacy

Our services are not targeted at children under the age of 13, and we do not intentionally collect data from them. If you think we have obtained such data, please get in touch with us promptly.

11. Amendments to This Privacy Policy

We reserve the right to revise this Privacy Policy to mirror new practices or legislative requisites. Changes will be communicated by updating the policy online, emailing registered users, or posting a notification on our site. Continued usage after the date of effect signifies acceptance of the new terms.

12. How to Reach Us

For any inquiries regarding this Privacy Policy or our data handling practices, please contact us at:

GreenBloomSpace — Privacy Officer
Port de Monaco
Monaco 98000
Monaco

Phone: +377 93 10 65 00
Email: [email protected]

13. Adherence to User Consent Policy for Advertisement Platforms

We adhere to the user consent policies of advertisement platforms. You can adjust cookie/tracking settings at any given time through our cookie management interface.